Privacy Policy

Centennial Car & Truck Rentals

Privacy Policy

Effective Date: June 25, 2024

Centennial Car Rentals (“we,” “us,” or “our”) is committed to protecting the privacy of our customers and website visitors. This Privacy Policy explains how we collect, use, and disclose personal information when you use our website, centennialrentals.ca (the “Site”), or our services.

Information We Collect

We may collect the following types of personal information:

  • Contact Information: Name, email address, phone number, and mailing address.
  • Driver’s License Information: Driver’s license number, date of birth, and other information from your driver’s license.
  • Payment Information: Credit card number, expiration date, and billing address.
  • Rental Information: Rental dates, vehicle type, pick-up and drop-off locations, and other rental details.
  • Other Information: Information you provide through our website or customer service channels, such as feedback or questions.

How We Use Your Information

We use your personal information for the following purposes:

  • To Provide and Manage Our Services: Process rental reservations, manage your rental, and provide customer support.
  • To Communicate with You: Send you booking confirmations, rental reminders, promotional offers, and other communications.
  • To Improve Our Services: Analyze how our website and services are used to improve customer experience.
  • To Comply with Legal Obligations: Comply with applicable laws and regulations.

Disclosure of Your Information

We may share your personal information with the following parties:

  • Service Providers: Third-party service providers who help us operate our business and provide our services, such as payment processors and IT service providers.
  • Business Partners: Other car rental companies or travel partners with whom we have a business relationship.
  • Legal Authorities: Law enforcement agencies or other government authorities as required by law or to protect our legal rights.

Your Choices

You can choose not to provide us with certain personal information, but this may limit your ability to use some features of our website or services. You can also update or correct your personal information by contacting us at privacy@centennialrentals.ca.

Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website.

Contact Us

If you have any questions or concerns about our Privacy Policy or our privacy practices, please contact our Privacy Officer at privacy@centennialrentals.ca.

Your Rights

Under applicable privacy laws, you may have the right to access, correct, or delete your personal information. You may also have the right to object to or restrict the processing of your personal information. To exercise these rights, please contact us at privacy@centennialrentals.ca.